SALES POLICIES AND RETURNS / REFUNDS
- All sales are FINAL on orders of customized, processed artworks
- If an order has began any stage of processing after your initial details have been confirmed then it is NOT eligible for a refund
- If an order is wished to be cancelled BEFORE processing has begun, please notify us immediately. The original sale will then be refunded in an amount that excludes any merchant transaction fees and an initial processing fee of $25 will be deducted from the purchase order.
- Your satisfaction with your purchase is our highest concern throughout the process and we will always try our very best to guarantee that you are pleased with your artwork.
- We are not liable for incorrectly ordered custom artwork products. Please address all inquires, concerns to firstname.lastname@example.org PRIOR to placing your order and check your cart items carefully before proceeding through the check-out page process.
All illustrated works by the artist, including custom orders purchased on this site are strictly for PERSONAL ENJOYMENT of GIFTING only. Re-sale, duplication and /or business use of the artist’s work is strictly prohibited unless with written consent from the artist. For all commissioned and original art work sales, the artist Grace retains digital rights to the digital file of those artworks. For all limited edition print sales, the artist retains both digital and commercial rights of the artworks. If you decide to share custom illustration work on social media, we require the Artist’s handles to be credit mentioned in any social share (Instagram / Facebook @alittlebitebygrace)
Pleas kindly note that ALL Pricing and/ or quotes for customized art commission work listed on this site are subject to change with the demand of the artists work. If you contact us directly for a price quote but do not arrange for your purchase order within 1 week of receiving the quote from us, then we may not honor a price adjustment for you if prices listed on this site have changed since your quote.
FOR ALL BUSINESS USE OR FOR RE-SALE
If you wish to commission with the artist an illustration project for business-use or for re-sale purposes with licensing agreement, please contact us at email@example.com to inquire more about the business-use process, contracts and rates.